Terms and Conditions
Last Updated: December 2025
The following terms and conditions of use, along with our privacy statement, define our relationship with you in connection to Best Remodel. By using and browsing BestRemodel.com, you agree to accept and comply with these terms. If you do not agree with any part of these terms, please do not use our services.
1. Definitions
For the purposes of these Terms and Conditions:
- "We," "us," "our," and "Best Remodel" collectively refer to BestRemodel.com and its owner.
- "You," "your," and "user" refer to individuals who access or use BestRemodel.com.
- "Service" refers to the contractor matching and referral services provided through our website.
- "Contractor" refers to independent third-party service providers in our network.
2. Acceptance of Terms
By accessing or using BestRemodel.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. These terms apply to all visitors, users, and others who access or use the service.
3. Service Description
Best Remodel provides a free online platform that connects homeowners with licensed, vetted contractors for home improvement projects including:
- Roofing installation, repair, and replacement
- Window installation and replacement
- Bathroom remodeling and renovation
- Other home improvement services as listed on our website
We act solely as a referral service. We do not perform any contracting work ourselves, nor do we employ the contractors in our network. All contractors are independent third parties.
4. Usage Guidelines
4.1 General Use
When using BestRemodel.com, you agree to:
- Provide accurate, current, and complete information when submitting requests
- Maintain the security of your account information
- Use the service only for lawful purposes and in accordance with these terms
- Not attempt to gain unauthorized access to any portion of the website
- Not transmit any viruses, malware, or other malicious code
- Not use automated systems or software to extract data from the website
4.2 Information Accuracy
The information on BestRemodel.com is provided for general informational purposes only. While we strive to keep the information accurate and up-to-date, we make no representations or warranties of any kind about the completeness, accuracy, reliability, or availability of the information, products, or services contained on the website.
5. User Responsibilities
5.1 Contractor Verification
5.2 Contracts and Payments
Any contracts, agreements, or payment arrangements you enter into with contractors are strictly between you and the contractor. Best Remodel is not a party to these agreements and bears no responsibility for:
- Quality of work performed
- Project timelines or delays
- Disputes between you and contractors
- Payment issues or financial transactions
- Warranty or guarantee claims
- Property damage or personal injury
6. Disclaimers and Limitations of Liability
6.1 "As Is" Basis
The service and all information, content, materials, and contractor referrals provided through BestRemodel.com are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
6.2 No Warranty
We do not warrant that:
- The service will meet your specific requirements
- The service will be uninterrupted, timely, secure, or error-free
- Any errors or defects will be corrected
- The information provided will be accurate or reliable
- Contractors referred will meet your expectations or complete work to your satisfaction
6.3 Limitation of Liability
To the fullest extent permitted by applicable law, Best Remodel shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from:
- Your access to or use of (or inability to access or use) the service
- Any conduct or content of any contractor or third party on the service
- Any work performed or not performed by contractors in our network
- Unauthorized access, use, or alteration of your transmissions or content
- Any other matter relating to the service
7. Indemnification
You agree to defend, indemnify, and hold harmless Best Remodel, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms and Conditions or your use of the service.
8. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information in connection with your use of the service is described in our Privacy Policy.
By using our service, you consent to:
- The collection and use of your information as set forth in our Privacy Policy
- Sharing your contact information with contractors for the purpose of obtaining quotes and estimates
- Receiving communications from Best Remodel and contractors in our network
9. Third-Party Links and Services
BestRemodel.com may contain links to third-party websites or services that are not owned or controlled by Best Remodel. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Best Remodel shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services.
10. Intellectual Property Rights
The service and its original content, features, and functionality are and will remain the exclusive property of Best Remodel and its licensors. The service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
11. Modifications to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the service after any changes constitutes acceptance of the new terms.
We encourage you to review these terms periodically for any changes. Material changes will be indicated by updating the "Last Updated" date at the top of this page.
12. Termination
We may terminate or suspend your access to the service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms and Conditions. Upon termination, your right to use the service will immediately cease.
13. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising from or relating to these terms or your use of the service shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules.
14. Severability
If any provision of these Terms and Conditions is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
15. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Best Remodel regarding your use of the service and supersede all prior and contemporaneous written or oral agreements between you and Best Remodel.
Questions About These Terms?
If you have any questions or concerns about these Terms and Conditions, please don't hesitate to reach out: